Privacy Policy - Defence Road

Scope of this policy

This policy applies to Defence Road websites, mock-test products, notes, diagnostic dashboards, account pages, and related services. It should be read with our Terms and Refund Policy.

By using Defence Road, you agree that your information may be handled as described here, subject to applicable law.

Information we collect

We may collect information that you provide directly, information generated by your use of the platform, and limited technical information needed to run the service.

Category	Examples
Account details	Name, email address, login identifier, exam preference, profile details, and communication preferences.
Preparation profile	Selected exam, attempt stage, school or college stage, coaching or self-study status, diagnostic answers, self-assessment notes, and subject comfort levels.
Test and learning data	Mock attempts, answers, time spent, topic accuracy, skipped questions, explanations viewed, recommended topics, and feedback generated from performance.
Payment data	Transaction status, plan purchased, payment reference, billing metadata and gateway confirmation. Complete card or banking credentials are handled by payment partners and are not intended to be stored by Defence Road.
Technical data	Device type, browser, IP address, approximate location, cookies, local storage, logs, pages visited, referral source, and error reports.

How we use information

We use information to operate the platform, create preparation feedback, improve recommendations, secure accounts, process payments, respond to support requests, and maintain the quality of content.

To provide login, dashboard, mocks, diagnostics, notes and recommendations.
To personalise preparation based on exam, subject, topic, attempt pattern and performance.
To detect misuse, scraping, account sharing, payment fraud, spam or security issues.
To send service messages such as login notices, payment updates, test reminders, policy changes and important platform updates.
To improve content quality, question difficulty, user experience and technical reliability.

Diagnostic and AI-assisted features

Defence Road may use automated systems or AI-assisted tools to generate preparation profiles, feedback summaries, recommendations or support categorisation. These outputs are educational aids and should not be treated as a guarantee of exam performance or selection.

We may use anonymised or aggregated learning patterns to improve diagnostics, question quality and topic recommendations.

When information may be shared

We do not sell personal information. Information may be shared where reasonably needed to operate the service, comply with law, protect the platform, or work with trusted service providers.

Login, hosting, analytics, email, payment, security and customer-support providers.
Internal administrators, editors, teachers or support personnel where access is required for platform operations.
Legal, regulatory, payment or law-enforcement authorities where required by applicable law or valid process.
Professional advisers, auditors or business continuity partners under appropriate confidentiality obligations.

Cookies and similar technologies

We use cookies, local storage and similar technologies for login sessions, security, preferences, analytics, performance and service improvement. More detail is available in our Cookie Policy.

Retention

We keep information for as long as needed for account operation, learning history, payment records, dispute handling, security, legal obligations, and legitimate business purposes. Retention periods may differ by data type.

If an account is inactive or closed, some information may still be retained in backup, audit, tax, payment, fraud-prevention or legal records where necessary.

Security

We use reasonable technical and organisational measures to protect information. No internet service can guarantee absolute security. You are responsible for keeping your login credentials and device secure.

Students and guardians

Defence Road is intended for defence exam aspirants, including students who may be below 18 years of age. Where a minor uses the platform, use should be with the knowledge and involvement of a parent or lawful guardian, especially for paid plans and personal profile information.

Your choices and requests

You may contact us to request account help, correction of profile information, communication preference changes, or review of a privacy concern. Certain requests may require identity verification and may be limited by legal, security, payment or operational requirements.

For privacy requests, write to info@cavalier.in.

Changes to this policy

We may update this policy as the platform, law, payment systems, analytics tools or product features change. The updated version will be posted on this page with a new effective date.